Make CRM data work harder for reps. Sales Cloud Einstein is artificial intelligence that learns what separates deals won from deals lost, and highlights top leads and next steps.
Cloud Computing Sales
Make CRM data work harder for reps. Sales Cloud Einstein is artificial intelligence that learns what separates deals won from deals lost, and highlights top leads and next steps.
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Give reps the power of automation and artificial intelligence.
Make CRM data work harder for reps. Sales Cloud Einstein is artificial intelligence that learns what separates deals won from deals lost, and highlights top leads and next steps.
Deliver support everywhere.
Deliver great customer service on their channel of choice, anywhere from popular social-media hubs to text messages and more.
Field Service Lightning
From the phone to the field, Field Service Lightning is the way to ensure that you can deliver world-class customer service in on-site interactions. Create work orders, dispatch the right field technician for the job, and monitor performance in the field.
Social Customer Service
Give your customer-service team the tools to create and manage cases via social media channels. With Service Cloud’s social customer service tools, your team can create, edit, and track performance on most social media platforms.